Client Access Portal - Our Technical Advantage
At Stat Bio-Medical Sales & Service, we are always looking for new ways to improve the services that we provide to our clients, such as our Client Access Portal, a powerful tool designed to help clients check the status of servicing and repairs.
Instead of relying on standard "off the shelf" software systems that were designed for use in other industries, we have designed a custom system to help us provide our clients with services that will meet or exceed their expectations.
View service history & request appointments
Update your address, phone, and email
Previous/upcoming inspection history
Send new service requests to our staff
View history & any outstanding balances
Service & Repair
Our mission is to provide our clients with the services that matter most. Our team of trained bio-medical technicians have more than 60 years of combined experience working in the field of bio-medical electronics and maintenance.
Medical Equipment Sales
We work with the top names in the healthcare industry to provide our clients with access to new and reconditioned (used) bio-medical equipment. If we do not have it in stock, we will acquire it for you at no additional cost.
What our customers say...
Lisa Ferreira, Practice Manager at Steward Medical
Having STAT Biomedical means that our office never has to worry that we are unable to perform a diagnostic test due to a faulty piece of equipment. They come out and replace it with a loaner until our machine can be repaired. Their prompt response to our needs - usually the same day or within 24 hours - is critical to keeping my providers and patients happy and healthy.
Connie Boehner, Practice Manager at Steward Medical
As a manager for Steward, I have been doing business with STAT-Bio for a number of years and their response time to a request has been nothing short of impeccable. They offer loaners on just about every item I have ever had to have fixed so there is no "down time" impact on the office. They are in constant communication regarding the status of a work request and if they cannot fix it, they offer suggestions on replacement alternatives.
Barbara Lottero, Nurse Manager at the Greater Roslindale Community Health Center of Greater Boston
Stat Bio Medical satisfies a real need for busy healthcare facilities. Repairs for medical equipment including free loaners until the repairs are completed, along with regular and timely preventative maintenance work keep us in compliance with regulators as well as assists us in running an efficient medical practice.
Hanna Albright, RN
I realized I made the right choice to call Bill, at Stat Bio-Medical because he helped me get our EKG machine up and running as we spoke over the phone. I’m glad our practice has enlisted Stat Bio-Medical to be a part of our team.
Allan Grecker, MD
Bill is very pleasant and courteous to our staff and any of the patients he encounters while he is in our office. He knows his way around a professional environment. We know we can count on him to help us maintain our good standing as dependable health care providers for our community.
Andrea DiGiulio, RN (Director of Clinical Operations - SkinCare Physicians)
I have had the pleasure of working with Bill and his group at STAT for well over 10 years. The service and level of professionalism of everyone at STAT is unsurpassed. Bill and his group understand the demands of a busy medical practice and their response time to our needs to fantastic! I have in the past and would continue to recommended STAT biomedical services.
The staff at STAT BioMedical is always helpful. My problems and questions are always answered in a timely manner. It's great to know we have Stat BioMedical to call when we run into a problem with our medical equipment.
Sally Richards P.A.
When I call STAT with an autoclave issue they try to resolve it over the phone. They are quick to send someone to take a look at it on site if it can't be resolved over the phone. Best part is they always show up with a backup loaner so I never run into any downtime.
Dee Ortiz, Children's Health Care, Newburyport
I also wanted to mention that the job Thatcher did 2 weeks ago when fixing an old large scale. Great money savings by not having to buy a new piece of equipment . He did a fantastic job and is very pleasant to work with. Thank you Dee.
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