Administrators: Get Medical Equipment Management Under Control
A lot of managers and administrators worry about outsourcing a service and maintenance contract for biomedical equipment because they fear losing control. However, at Stat Bio-Medical Sales & Service, we go out of our way to provide each client with the tools they need to gain better control over medical equipment management and servicing. Annual testing and services of physician equipment are required by government and industry regulations to maintain safety, effectiveness, and consistency for patients, staff, and visitors.
We understand that the practices, clinics, offices, centers, and hospitals who hire us have a lot of different departments and personnel to manage. Finding new ways to make their job a little easier by providing comprehensive medical equipment management through our Client Access Portal is something we are proud to offer. Our nationwide biomedical sales and service, medical equipment servicing, and annual testing and services programs are designed with busy administrators in mind. Customer service is a big part of what we do. Exceeding OSHA, JC, CLIA, and NFPA 99 standard guidelines to give our clients peace of mind is just one of the many ways that we go the extra mile to deliver a valuable service.
What is the Client Access Portal?
We are always looking for new ways to improve the services that we provide to our clients. Our Client Access Portal is a powerful tool that is designed to help clients check the status of all servicing and repairs for better control over medical equipment management. Instead of using an “off the shelf” program that was designed for general equipment servicing, we developed a custom system that directly targets the data and information that medical professionals need most. This is just one of the ways that we work to meet or exceed the expectations of our clients and help them stay on top of annual testing and services.
The Client Access Portal can be used to:
- view complete history of service calls
- request new appointments for servicing
- manage contact information for the account, including phone and email
- view comprehensive data of all previous inspections and upcoming inspections for each piece of biomedical physician equipment under our service contract
- message center to send contact and requests to our staff
- payment center to view payment history and any outstanding balances
Over 60 Years of Combined Experience
Our mission at Stat Bio-Medical Sales & Service is to provide our clients with the services that matter the most. Our team of highly trained biomedical technicians has more than 60 years of combined experience working in the field of biomedical electronics and maintenance. We work with all of the top names in the healthcare industry to provide our clients with access to new and reconditioned (used) biomedical equipment. If we do not have the equipment that you require in stock, we will acquire it for you at no additional cost.
Some of the extra services we provide to improve customer service include a rapid response time for emergency services, loaner equipment opportunities to eliminate downtime, and constant communication to ensure that our clients understand the status of their repair or servicing. We are always working to improve the services we provide to satisfy the needs of busy healthcare facilities. Annual testing and services, preventive maintenance, and medical equipment management tools are just some of the ways that we achieve this goal.
Get a Service Contract
Healthcare facilities are required to submit to regular servicing of all biomedical equipment by both the medical industry and government regulations. This is done to ensure that all equipment is accurate and working effectively for the safety of everyone involved. The Client Access Portal can be used by administrators to check on the status of equipment that has been serviced, is currently being serviced, or is due to be serviced soon. Our team keeps track of the work that has been done and needs to be done to provide our clients with increased opportunities to improve medical equipment management.
We offer our clients ongoing service contracts to keep up with annual testing and services. These contracts are designed to help busy practices, clinics, surgical centers, and hospitals stay on top of medical equipment servicing for improved accuracy and safety. Annual electrical safety testing, performance testing, and calibrations are also offered to ensure that our clients meet legal obligations as defined in the NFPA Code 99 standards. NFPA 99 establishes specific criteria for healthcare services or systems, based upon the risk to patients, staff, or visitors to the facility. The goal is to minimize hazards such as electricity, explosions, or fire. The requirements specifically address installation, inspection, testing, maintenance, performance, and safe practices.
Contact Stat Bio-Medical Sales & Service
If you would like to speak with one of our representatives to get a FREE estimate for our ongoing medical equipment management services, give us a call toll-free at 1-877-995-1117. We have locations all throughout the United States, and our team will be happy to answer any questions that you might have about our medical equipment servicing program. Our primary goal is to keep our clients’ equipment working at near 100 percent capacity. An ongoing service contract for annual testing and services, along with our Client Access Portal software, is an excellent way for all clients to meet industry requirements and regulations.