Boston Biomedical Service Contracts: What You Should Expect

Bio-medical maintenance in Massachusetts is a fact of life for medical practices, clinics, hospitals, and other types of healthcare centers. Administrators will often seek to get biomedical service contracts with reputable companies who can provide emergency repairs and a preventive maintenance program as well. When healthcare professionals look for a service provider, they don’t simply seek out a centrifuge or autoclave repair technician in Boston who specializes in one or two pieces of equipment. They want to work with an industry leader that is authorized to sell, service and refurbish all of the major brands that make the equipment they use most. It is important to work with a company that can take care of all the equipment and devices on-site.

Getting a Contract Proposal
Once you locate a company that you trust to provide quality repair and servicing for your bio-medical equipment, it is important to discuss a contract proposal. While many of the services required for biomedical service contracts can be quite complex, companies that have the knowledge, experience, and technicians available to handle this type of work will help to simplify the process. A trusted provider will offer emergency repairs, scheduled preventive maintenance, as well as sales and service of new and reconditioned equipment, as needed. You want the company you hire for bio-medical maintenance in Massachusetts to be your one-stop-shop for anything you might need, whenever you might need it.

Every bit of medical equipment in your practice, clinic or hospital requires maintenance and service. Everything from ultrasonic cleaners to blood pressure equipment requires periodic inspection, with some devices requiring certification that the work was done according to state or federal regulations. If you are seeking a service contract, the first thing you should discuss is a preventive maintenance program that would cover all of the equipment that you need to be serviced according to a schedule. Beyond legal requirements, these inspections and calibration services will help to prevent major repairs or replacements from being required, reducing associated costs for the facility. Go over this part of the contract carefully to ensure that everything you need is included.

Equipment Repair & Replacement
Beyond the basic maintenance and preventive services performed according to the biomedical service contracts, you also want to make sure that you will be able to contact an autoclave repair technician in Boston or get quotes for new and reconditioned replacement equipment from the provider when you need it. Even the best quality equipment that is properly maintained will eventually fail, so when that happens, you need to know that you can count on your team for bio-medical maintenance in Massachusetts to make emergency equipment repair, replace parts, or get you a loaner device until you can get a replacement.

Corrective maintenance is an important part of your service contract and should include minor repairs on up to major, large-scale repair work. You want to work with a provider who is authorized to perform services on major brands of bio-medical equipment throughout the New England area. It is important that they have contacts with the manufacturers to get replacement parts and new equipment when you need it. Some repair work can be done on-site, while other equipment may require more extensive work that must be done at the shop. Again, make sure to ask about the possibility of loaner equipment while emergency repair services are being done and find out what the cost would be for that service.

Regulatory Requirements
Finally, make sure that the provider can assist in compliance with all regulatory requirements. Many of the services offered in a preventive maintenance program fall under this category, but not every provider can provide all of the documentation data and reporting required to help reduce the stress and responsibilities of the healthcare administrator. Ask about software programs either in-house or online that can be used to keep track of the maintenance work being done, provide status updates on when equipment will be back at the facility, and any inspection or repair histories for your records.

Call Stat Bio-Medical Sales & Service
To learn more about the services available for bio-medical maintenance in Massachusetts and the surrounding New England region, please give us a call at 1-877-995-1117. Our team can provide you with basic services, such as an autoclave repair technician in Boston or a complete preventive maintenance program anywhere in the North East USA area. Ask about our biomedical service contracts and emergency repair service options.